Cradl ("we," "us," "our") is committed to protecting your privacy and your child's privacy. This policy explains what data we collect, how we use it, and your rights. We do not sell your data. We do not share it with advertisers. Ever.

Account data: Your email address, first name, and last name (if provided). This is used only to identify your account and is never shared.

Baby tracking data: The information you enter — feeding logs, diaper changes, sleep records, growth measurements, milestones, notes. This data belongs to you. We store it so you can access it across devices.

Usage analytics: Anonymous, aggregate data about which features are used (e.g., "the bottle feature was used 500 times today"). No personal data, no baby data, no names.

Your data is stored in Google Firebase (Firestore), a SOC 2 Type II and ISO 27001 certified cloud platform. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Your data is scoped to your account UID — no other user can access your records without an explicit caregiver invitation from you.

Cradl is designed for use by adults (18+) — parents and caregivers. We do not knowingly collect personal information directly from children under 13. Baby information (name, date of birth, health logs) is associated with the parent's or caregiver's account and is entered by adults on behalf of their child. If you believe a child under 13 has created an account, contact us immediately and we will delete it.

When you invite a caregiver, you explicitly grant them access to view and add log entries for your baby. You control this access entirely and can revoke it at any time. Caregivers cannot change account settings, delete your account, or access billing information.

We use the following third-party services, each with their own privacy policies: Google Firebase (authentication and data storage); Google Analytics for Firebase (anonymous usage analytics); Stripe or RevenueCat (payment processing — we never store your card details). We do not use Facebook Pixel, advertising networks, or any data brokers.

Access: Export all your data as CSV or JSON at any time from the Reports page.

Deletion: Delete your account and all associated data by contacting us. We will process deletion requests within 30 days.

Portability: Your data can be exported in standard formats (CSV, JSON) at any time.

Opt-out: You may disable Firebase Analytics by contacting us. Core app functionality is unaffected.

We retain your data as long as your account is active. Free tier accounts inactive for 24 months may have their data deleted after 60 days notice. Paid accounts retain data indefinitely. Upon account deletion, all data is removed within 30 days.

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We respond to all privacy requests within 5 business days.

By accessing or using Cradl ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not use the App. We reserve the right to update these terms and will provide notice of material changes via the app or email.

Cradl is a logging and reference tool only. Nothing in the App — including feeding guides, developmental timelines, vaccine schedules, growth charts, feeding interval suggestions, or any other content — constitutes medical advice, diagnosis, or treatment. All content is provided for informational and organizational purposes only.

Always consult a qualified healthcare provider — specifically your child's pediatrician — for any health concerns, feeding questions, developmental questions, medication questions, or emergency situations. Do not delay seeking professional medical advice because of information seen in this App.

You must be at least 18 years old to create an account. By creating an account, you confirm you are 18 or older. The App is intended for parents, guardians, and caregivers of young children.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not share your login credentials; instead, use the caregiver invitation feature. You must notify us immediately of any unauthorized account access.

You agree to use the App only for its intended purpose of personal baby tracking. You may not: (a) attempt to reverse engineer, hack, or disrupt the App; (b) use the App to store or transmit illegal content; (c) create multiple accounts to circumvent paid feature limits; (d) share your account credentials with third parties.

The App offers free and paid tiers. Paid subscriptions are billed monthly or annually and auto-renew unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period with no partial refunds. Prices may change with 30 days advance notice. For iOS and Android app purchases, Apple and Google's refund policies apply respectively.

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that the App will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy of any reference content including feeding guides, vaccine schedules, or developmental milestones.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months prior to the claim. Some jurisdictions do not allow limitation of liability for personal injury or certain other damages; in such jurisdictions, our liability is limited to the fullest extent permitted by law.

You agree to indemnify and hold harmless Cradl and its owners, operators, and affiliates from any claims, damages, or expenses arising from your use of the App, your violation of these Terms, or your violation of any third-party rights.

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration rather than court proceedings, except for injunctive relief claims.

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